Privacy Policy

Thank you for choosing Ekeleh. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with our services. We are committed to safeguarding your privacy and ensuring that your personal information is protected. By accessing or using our website, you agree to the terms of this Privacy Policy.

  1. Information We Collect We may collect various types of information from you, including:

1.1 Personal Information:

  • Contact information such as your name, email address, phone number, and address.
  • Payment information when you make a purchase, including your credit card details, billing address, and other financial information.
  • Account information, such as your username and password.

1.2 Non-Personal Information:

  • We may automatically collect certain non-personal information when you visit our website, including your IP address, browser type, device information, and browsing preferences.
  1. How We Use Your Information We may use your information for the following purposes:

2.1 To provide and improve our services:

  • To process your orders and fulfill your purchases.
  • To communicate with you regarding your orders, deliveries, and customer service inquiries.
  • To personalize and enhance your experience on our website.
  • To administer and improve our website's functionality and performance.

2.2 Marketing and promotional purposes:

  • To send you marketing communications about our products, promotions, and offers, with your consent where required by applicable law.
  • To conduct market research and analyze trends to better understand your preferences.

2.3 Legal Compliance:

  • To comply with applicable laws, regulations, or legal processes.
  • To protect our rights, property, or safety, as well as those of our customers and the public.
  1. Information Sharing and Disclosure We may share your information with third parties in the following circumstances:

3.1 Service Providers:

  • We may engage trusted third-party service providers to perform various functions on our behalf, such as payment processing, order fulfillment, shipping, marketing, and analytics. These service providers have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain its confidentiality.

3.2 Business Transfers:

  • In the event of a merger, acquisition, or sale of our business or assets, your personal information may be transferred to the acquiring entity or third party involved. We will notify you via email or a prominent notice on our website before your personal information becomes subject to a different privacy policy.

3.3 Legal Requirements:

  • We may disclose your personal information if required by law, regulation, or legal process, or if we believe it is necessary to protect our rights, property, or safety, or that of others.
  1. Cookies and Similar Technologies We use cookies and similar technologies to enhance your experience on our website. These technologies allow us to collect certain information automatically, such as your IP address, browser type, and device information. You have the option to disable cookies through your browser settings, but please note that this may affect your ability to access or use certain features of our website.

  2. Data Security We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  3. Your Rights and Choices You have certain rights and choices regarding your personal information:

6.1 Access and Correction:

  • You may request access to or correction of the personal information we hold about you. We will make reasonable efforts to accommodate your request, subject to any legal or contractual restrictions.

Contact 

Address:  22 Smallbrook Mews, London, W2 3BN, United Kingdom.

Email: info@ekeleh.com

Phone: +(44) 789 392 0401